The following is an overview of the user manual for the Z-Wave product Edge (2GIG-EDG-NA)from 2GIG. To view other Z-Wave products and manuals from 2GIG follow that link.
Overview
Key Features:
Hands-Free Convenience: Integrated face recognition and Bluetooth technologies significantly streamline operation – no putting down grocery bags to disarm the system.
Increased Data Privacy: Biometrics information is never transmitted to the cloud. Rather than sending images and private biometric data to the Cloud for processing, 2GIG EDGE panel uses on-the-edge analytics to process and authenticate faces privately and fast.
Encrypted Sensors: Help eliminate system hacks and prevent account take-overs. The panel is backwards compatible with older 2GIG sensors.
Smart Home Capabilities: Ability to customize with controls, rules, scenes, notifications and set up Smart Area zone partitioning. Plus, the 2GIG EDGE panel opens the door to future smart home/ automation up-sell opportunities.
Smart Areas, with easy intuitive partitioning, independently arm/disarm up to 4 separate areas of the house.
Built in glass break. Save on hardware costs by using the panel as a glass break sensor.
Live View Video: Cameras and doorbell cameras work with the EDGE panel, with up to 8 different camera feeds viewable directly from the panel. View 4 camera feeds at a time.
Dual Path Communication: Uses both cellular LTE and Wi-Fi to communicate to the network. If one service goes down, the other is always available. Wi-Fi connection also enables faster updates.
Wi-Fi Access Point, the 2GIG Edge panel becomes a router for networked devices. Connect your doorbells cameras, remote keypads and IP cameras to Edge panel.
Z-Wave Plus v2 with S2 Certified.
Security
As a Z-Wave Plus certified product, Edge supports Z-Wave S2 security. The following security modes are directly supported:
- S2 Access Control
- S2 Authenticated
- S2 Unauthenticated
Features
2GIG describes Edge as having the following features:
- Battery Quantity
- Battery powered using 2GIG-EDG-BATT batteries
- Firmware updatable via a compatible Z-Wave gateway
- Thermostat Modes
- Z-Wave Scene Type
- FLiRS capable
- Supports Network Wide Inclusion
- Supports Z-Wave Explorer Frames
- Supports Z-Wave SmartStart allowing you to setup the product simply by scanning its QR code via
Installation instructions
SmartStart location
SmartStart QR code's location as follows: This product (2GIG-EDG-NA) does not support secondary controller functionality.
Full DSK string either on the product or in or on the product packaging is not required as per the SiLabs FAE.
SmartStart installation
To add a device to the Alarm.com device using SmartStart both devices must support SmartStart. To
complete this process, go through the following steps:
Option 1: Alarm.com Partner Portal
1. Log into the Partner Portal at https://alarmadmin.alarm.com/default.aspx and select a customer.
2. Navigate to the “Equipment” page.
3. Click the “Z-Wave Devices” tab.
4. Under the “Manage Devices” header, click “Manage S2 & SmartStart Keys.” Alternatively, you can
go directly to the URL https://alarmadmin.alarm.com/Support/ManageDeviceKeys.aspx
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5. Click “Add Device Key”
6. You have two options for adding info for the device you want to add:
a. Input the full DSK of the device you want to add, and optionally name it.
b. Click the “USB Barcode Scanner” button, then use a standard USB barcode scanner to
scan the SmartStart QR code of the device. You may also paste in the text from a QR
code.
7. You may optionally add a name for this device as well.
8. Click the “Add Device” button.
9. Power up the new device in range of the Alarm.com device. It will automatically be added to the
Alarm.com device’s network, and will show up on the Z-Wave equipment page at
https://alarmadmin.alarm.com/Support/DeviceAutomation.aspx
To add a device to the network using no security, S0 security, or S2 unauthenticated security, follow these
steps:
1. Log into the Partner Portal at https://alarmadmin.alarm.com/default.aspx and select a customer.
2. Navigate to the “Equipment” page.
3. Click the “Z-Wave Devices” tab.
4. Under the “Manage Devices” header, click “Add a Z-Wave Device.”
5. Wait for the bolded message “Checking for new devices on the network.” The Alarm.com Z-Wave
device’s DSK is also displayed with the first five digits bolded.
6. Trigger a device to add it to the network.
7. When a device is added successfully, it will show up on this screen following a 30 second delay.
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8. Continue triggering devices. You may add many devices to the network without reentering Add
Mode.
2.2.2 S2 Authenticated and Access Security
2.2.2.1 Adding Devices Without Client-Side Authentication
Adding a device to the network using the S2 Security Command Class with either authenticated or access
security requires that the device’s DSK (Device Specific Key) is pre-cached in the Alarm.com system. To
pre-cache a key, follow the steps listed in Adding devices to the Alarm.com Z-Wave device’s network
using SmartStart. Then to add the device, follow the steps listed in No Security, S0 Security, and S2
Unauthenticated Security.
2.2.2.2 Adding Devices with Client-Side Authentication
To add a device to the network with Client-Side Authentication (CSA), follow these steps:
1. Add the device as described in No Security, S0 Security, and S2 Unauthenticated Security.
2. When the device requests CSA, a popup will appear on the screen asking if you would like to
continue with CSA. Click “Continue.”
3. Enter the ten large digits displayed on the screen at the device.
4. CSA will finish executing automatically. Click “Save and Exit” once all nodes have been added.
Removing Communicating Devices
This process leverages Network Wide Exclusion. For SmartStart devices, it is recommended to remove the
node from the Provisioning List before removing it from the network, otherwise it may be added back to
the network using SmartStart. See Access and edit the Alarm.com device’s SmartStart and S2 provisioning
list to remove the node from the Provisioning List. To remove devices from the network, follow these
steps:
1. Log into the Partner Portal at https://alarmadmin.alarm.com/default.aspx and select a customer.
2. Navigate to the “Equipment” page.
3. Click the “Z-Wave Devices” tab.
4. Under the “Manage Devices” header, click “Delete a Z-Wave Device.”
5. Wait for the bolded message “Checking for deleted devices on the network.”
6. Trigger a device to remove it from the network.
7. When a device is deleted successfully and its network information is erased, it will show up on
this screen following a 30 second delay.
8. Continue triggering devices. You may delete many devices to the network without reentering
Delete Mode.
2.3.2 Removing Failed Devices
2.2 Adding devices to the Alarm.com Z-Wave device’s Z-Wave Network
This process leverages Network Wide Inclusion. In addition, any controllers added to the Alarm.com ZWave
device will have network information replicated over to them.
To add a device to the network using no security, S0 security, or S2 unauthenticated security, follow these
steps:
1. Log into the Partner Portal at https://alarmadmin.alarm.com/default.aspx and select a customer.
2. Navigate to the “Equipment” page.
3. Click the “Z-Wave Devices” tab.
4. Under the “Manage Devices” header, click “Add a Z-Wave Device.”
5. Wait for the bolded message “Checking for new devices on the network.” The Alarm.com Z-Wave
device’s DSK is also displayed with the first five digits bolded.
6. Trigger a device to add it to the network.
7. When a device is added successfully, it will show up on this screen following a 30 second delay.
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8. Continue triggering devices. You may add many devices to the network without reentering Add
Mode.
When learning in the Alarm.com Z-Wave device into a primary controller, network information such as
node list and routing information is copied from the primary controller to the Alarm.com Z-Wave device.
This process is also called Controller Replication. This is not required unless there are multiple controllers
in the network. This may be performed after the Alarm.com Z-Wave device has learned into a network to
copy newer network information from the primary controller to the Alarm.com Z-Wave device.
To learn the Alarm.com Z-Wave device into another Z-Wave network, follow these steps:
1. Log into the Partner Portal at https://alarmadmin.alarm.com/default.aspx and select a customer.
2. Navigate to the “Equipment” page.
3. Click the “Z-Wave Devices” tab.
4. If there are any nodes currently in the Alarm.com Z-Wave device’s network, remove them by
following the instructions at Removing devices from the Alarm.com Z-Wave device’s Z-Wave
network.
5. Start add mode on the primary Z-Wave controller.
6. Under the “Manage Devices” header, click “Add Replicate Z-Wave.” The DSK will be displayed
with the first five digits bolded.
7. When the Alarm.com Z-Wave device learns into another network successfully, that network’s
information will show up on the screen. This information may be delayed up to two minutes as
the Alarm.com Z-Wave device queries the nodes. All Z-Wave network information will be copied
from the primary controller to the Alarm.com Z-Wave device
Access and edit the Alarm.com device’s SmartStart and S2 provisioning list
Customers can see SmartStart and S2 devices that are primed for inclusion by doing the following steps:
1. Log into the Partner Portal at https://alarmadmin.alarm.com/default.aspx and select a customer.
2. Navigate to the “Equipment” page.
3. Click the “Z-Wave Devices” tab.
4. Under the “Manage Devices” header, click “Manage S2 & SmartStart Keys.” Alternatively, you can
go directly to the URL https://alarmadmin.alarm.com/Support/ManageDeviceKeys.aspx
From that page it’s possible to either “Edit” or “Delete” keys by clicking the relevant links to the right
of devices.
Factory reset Edge
Reset Controller
Available only for Installers, the Reset Controller option
is also found on the Z-Wave settings menu.
Reset the panel’s Z-Wave Controller back to default
settings.
1. Tap Reset Controller.
A node capability rediscovery is a procedure to query all nodes in the network for their command classes,
command class versions, and capabilities. To perform a node capability rediscovery, follow these steps:
1. Log into the Partner Portal at https://alarmadmin.alarm.com/default.aspx and select a customer.
2. Navigate to the “Equipment” page.
3. Click the “Z-Wave Devices” tab.
4. Under the “Advanced Z-Wave Commands” header, click “Rebuild Equipment List”
5. Check off “All Values,” then click “Request Equipment List”
Please note that this is a user manual Edge from 2GIG is provided as is and without warranty; all information contained herein is provided by the manufacturer or the certifying body. The information provided is for reference only and is not intended to be used as a substitute for professional advice. ZWaveProducts.com only warrants and is only able to support products purchased directly from us. If you have Edge and have not purchased it from us, please contact the manufacturer directly with any further questions you may have.