M5000-g (02188-005) manual for Z-Wave

The following is an overview of the user manual for the Z-Wave product M5000-g (02188-005)from Axis. To view other Z-Wave products and manuals from Axis follow that link.

  1. Overview
  2. Security
  3. Features
  4. Installation instructions


AXIS M5000-G
SKU Code
AXIS M5000-G PTZ Camera is a 15MP indoor situational awareness camera with PTZ and 10x optical zoom. White body as standard. Built-in Z-Wave™ gateway for home automation sensors. PTZ with HDTV 1080p resolution, WDR and indication LEDs.
Version #
HW: 01 FW: 10.12.114 was the version certified
Certification #
Z-Wave Version


As a Z-Wave Plus certified product, M5000-g supports Z-Wave S2 security. The following security modes are directly supported:

  • S2 Access Control
  • S2 Authenticated
  • S2 Unauthenticated


Axis describes M5000-g as having the following features:

  • FLiRS capable
  • Supports Network Wide Inclusion
  • Supports Z-Wave Explorer Frames
  • Supports Z-Wave SmartStart allowing you to setup the product simply by scanning its QR code via

Installation instructions

SmartStart location

SmartStart QR code's location as follows: N.A.

SmartStart installation

1. Go to Settings > System > Z-Wave.
2. Go to SmartStart and click ["icon"].
3. Type the device specific key and any optional information.
4. Click OK.

Factory reset M5000-g

Page 28:
If you have a Z-Wave network, you must reset the Z-Wave network before resetting your device to factory default. See Reset the Z-Wave network on page 24.

Reset to factory default should be used with caution. A reset to factory default resets all settings, including the IP address, to the factory default values

To reset the product to the factory default settings:
1. Disconnect power from the product.
2. Press and hold the control button while reconnecting power. See Product overview on page 32.
3. Keep the control button pressed for 15–30 seconds until the status LED indicator flashes amber.
4. Release the control button. The process is complete when the status LED indicator turns green. The product has been reset to the factory default settings. If no DHCP server is available on the network, the default IP address is

Page 24:
• This procedure removes all Z-Wave devices from the product.
• After resetting the Z-Wave network, you also need to either remove each Z-Wave device or reset it to factory default before you can add it to any network again.
• Use this procedure only when the network primary controller is missing or otherwise inoperable.
1. Go to Settings > System > Z-Wave.
2. Go to Device management and click [icon]
3. Click OK to confirm the reset


Please note that this is a user manual M5000-g from Axis is provided as is and without warranty; all information contained herein is provided by the manufacturer or the certifying body. The information provided is for reference only and is not intended to be used as a substitute for professional advice. ZWaveProducts.com only warrants and is only able to support products purchased directly from us. If you have M5000-g and have not purchased it from us, please contact the manufacturer directly with any further questions you may have.