coqon qbox (CQNGATEV1) manual for Z-Wave

The following is an overview of the user manual for the Z-Wave product coqon qbox (CQNGATEV1)from Neusta Next GmbH. To view other Z-Wave products and manuals from Neusta Next follow that link.

  1. Overview
  2. Security
  3. Features
  4. Installation instructions

Overview

Name
coqon qbox
SKU Code
CQNGATEV1
Description
The qbox is the powerful heart of COQON. All Home devices are connected to the qbox via wireless technology. The qbox makes it possible to control all componentens in the coqon ecosystem via apps or webfrontend, either locally or from remote. With modern encryption technology coqon is perfectly secure.
Teh qbox is designed to be plug & play and can be placed on a tbale or wall-mounted.
Version #
HW: 0 FW: 4.20:02.00:01.00:01.00 was the version certified
Certification #
ZC10-16095210
Certified
2016-09-06T11:32:14.8766
Z-Wave Version
6.51.06

Security

As a Z-Wave Plus certified product, coqon qbox supports Z-Wave S2 security. The following security modes are directly supported:

    Features

    Neusta Next describes coqon qbox as having the following features:

    • Sensors
    • Supported Meter Type
    • Switch Type
    • Thermostat HVAC Systems Supported
    • Window Covering Control Features
    • FLiRS capable
    • Supports Network Wide Inclusion
    • Supports Z-Wave Explorer Frames
    • Supports Z-Wave SmartStart allowing you to setup the product simply by scanning its QR code via

    Installation instructions

    The owner can include new devices to the network of the Qbox. The included device can then be seen in the list of new devices. For Z-Wave devices, there are two inclusion modes available – guided inclusion and manual inclusion. Guided inclusion is the preferred way but is only available for preferred devices. Via manual inclusion it is possible to include any Z-Wave device into the network. To include a new device, perform the steps in the following sections.

    Web-Browser – Guided inclusion
    1. Click on the burger menu in the upper left corner of the screen
    2. Click menu item “Geräte”
    3. Click on the “+” in the first tile “Neues Gerät”
    4. Enter the product code printed on the device
    5. Click “Jetzt anlernen” (start inclusion) to start inclusion mode and follow the instructions given in the displayed device manual

    Web-Browser – Manual Inclusion
    1. Click on “Menü” (menu) on the upper left side.
    2. Choose “System”.
    3. Click on ”An-/Ablernen” (Include/Exclude), above of “Z-Wave-Geräte” (Z-Wave devices).
    4. Select “Z-Wave Anlernmodus” (inclusion mode).
    5. The inclusion mode will be activated for 30 seconds.
    6. Proceed with the procedure described in the devices manual.

    iOS – Guided Inclusion
    1. Select the Button „°°° Mehr“ (more) in the bottom of the screen.
    2. Scroll down to and tap “Einstellungen“ (preferences) -> “Geräte verwalten“ (Manage devices).
    3. Tap “+” to add another device.
    4. Scan the datamatrix-code on the device or click on “Code eingeben” (enter code) to enter the code printed on the device and select “Okay” (OK).
    5. Tap “Anlernen starten” (start inclusion) to start the inclusion mode and follow the procedure described in the devices manual.

    iOS – Manual Inclusion
    1. Select the Button „°°° Mehr“ (more) on the bottom of the screen.
    2. Scroll down to and tap “Erweitert“ (extended) -> “Systemkonfiguration“ (System configuration) -> „Erweitert“.
    3. Tap “Manuelles Anlernen” (manual teach in) and then “Okay” (OK).
    4. The inclusion mode will be activated for 30 seconds.
    5. Follow the procedure described in the devices manual.

    Android – Guided Inclusion
    1. Open the menu via the upper left button or swipe from left to right over the screen.
    2. Select ""Einstellungen"" (settings)
    3. Select ""Verwaltung""(Management) -> “Geräte verwalten“ (Manage devices).
    4. Select “+” to add another device.
    5. Scan the datamatrix-Code on the device or click on “Produktcode eingeben” (enter code) to enter the code printed on the device and select ""Gerät anlernen"" (include device).
    6. A description of which steps to perform on the device is shown. When ready, tap “Anlernen starten” (start inclusion) to start the inclusion mode and follow the procedure described in the devices manual.

    Android – Manual Inclusion
    1. Choose the menu via the upper left button or swipe from left to right over the screen.
    2. Select ""Einstellungen"" (settings)
    3. Scroll down to ""System"" and select “Erweitert Einstellungen“ (advanced settings)
    4. Select “Manuelles Anlernen” (manual teach in) and tap ""Anlernen Starten"" (start teach in).
    5. The inclusion mode will then be activated for 30 seconds.
    6. Follow the procedure described in the devices manual.

    The owner can exclude devices from the network. After successful exclusion the excluded device will be removed from the device list and from all scenes, rules etc. where it was used. For Z-Wave devices, there are two ways to exclude a device from the network – guided exclusion and manual exclusion. Guided exclusion is only available for preferred devices. Via manual exclusion it is possible to exclude any Z-Wave device from the network. To exclude a device, follow the steps in the following sections.

    Web-Browser – Guided Exclusion
    1. Click on the burger menu in the upper left corner of the screen
    2. In the menu click “Geräte” (Device)
    3. Click the three dots on the tile of the device you want to exclude, a dialogue with configuration options for the device will open
    4. Toggle the Switch “Ablernen” at the bottom of the dialogue, the save button in the lower right corner will turn red and be labelled “Jetzt ablernen” (exclude now)
    5. Click the button “Jetzt ablernen”, the option dialogue will close and a dialogue with instructions will be displayed
    6. Click “Jetzt ablernen” (exclude now) in the instructions dialogue, exclusion mode will be started for 30 seconds.

    Web-Browser – Manual Exclusion
    1. Click on the burger menu in the upper left corner of the screen.
    2. Choose “System”.
    3. Click the circle on the tile named “Z-Wave”, a dialogue box with available network management options will open
    4. Click “Z-Wave Ablernmodus” (exclusion mode).
    5. The exclusion mode will then be activated for 30 seconds.
    6. Proceed with the procedure described in the devices manual.

    iOS – Guided Exclusion
    1. Select the Button „°°° Mehr“ (more) in the bottom of the screen.
    2. Scroll down to and tap “Einstellungen“ (preferences) -> “Geräte verwalten“ (Manage devices).
    3. Tap the device you want to exclude to show device details
    4. Tap the red entry “Gerät ablernen” (exclude device), you will be presented instruction for actions to perform on the device
    5. Tap “Jetzt ablernen” in the bottom of the screen to start exclusion mode

    iOS – Manual Exclusion
    1. Select the Button „°°° Mehr“ (more) on the bottom of the screen.
    2. Scroll down to and tap “Erweitert“ (extended) -> “Systemkonfiguration“ (System configuration) -> „Erweitert“.
    3. Tap “Manuelles Ablernen” to start exclusion mode for 30 seconds
    4. Proceed with the instructions described in the device manual

    Android – Guided Exclusion
    1. Open the menu via the upper left button or swipe from left to right over the screen.
    2. Select ""Einstellungen"" (settings)
    3. Select ""Verwaltung""(Management) -> “Geräte verwalten“ (Manage devices).
    4. In the device list, tap the device you want to exclude
    5. In the device detail view, tap “Jetzt ablernen” (exclude now), a confirmation dialogue will open
    6. In this dialogue tap “Jetzt ablernen” (exclude now), exclusion mode will be started and you will be presented instructions for steps to perform on the device.

    Android – Manual Exclusion
    1. Open the menu via the upper left button or swipe from left to right over the screen.
    2. Select ""Einstellungen""(settings)
    3. Scroll down to ""System"" and select “Erweiterte Einstellungen“ (advanced settings)
    4. Select “Manuelles Anlernen” (manual exclusion) and then ""Ablernen Starten"" (start exclusion).
    5. The exclusion mode will then be activated for 30 seconds.
    6. Proceed with the procedure described in the devices manual.

    Factory reset coqon qbox

    The Qbox supports two reset modes – soft reset and hard reset. Both reset modes will clear all user data from the box, reset the Z-Wave chip (incl. assigning a new homeID) and deregister the Qbox in the cloud backend. Additionally to these actions a hard reset will reset the software version of the box to factory default, so all installed firmware upgrades will be purged. During soft reset, the installed firmware version will be kept. For resetting the Qbox, physical access to the Qbox is required. Please use the reset procedure only when the primary controller is missing or inoperable.

    If the QBox is the primary controller for your network, resetting it will result in the nodes in your network being orphaned and it will be necessary after the reset to exclude and re-include all of the nodes in the network.  If this controller is being used as a secondary controller in the network, use this procedure to reset this controller only in the event that the network primary controller is missing or otherwise inoperable.

    Soft reset
    1. Unplug the power adapter from the QBox
    2. Press the WPS button (the round button besides the USB port on the connector panel) and keep it pressed
    3. Keep the WPS-button pressed while plugging in the power adapter of the QBox
    4. Keep the WPS-button pressed until the indicator LED (control leaf) turns solid red
    5. Release the WPS-button BEFORE the control leaf starts to blink read

    Hard reset
    1. Unplug the power adapter from the QBox
    2. Press the WPS button (the round button besides the USB port on the connector panel) and keep it pressed
    3. Keep the WPS-button pressed while plugging in the power adapter of the QBox
    4. Keep the WPS-button pressed until the indicator LED (control leaf) start blinking red (it will be solid red for some seconds before starting to blink).
    5. Release the WPS-button.

    The Qbox can be included into existing Z-Wave networks by entering learn mode. When including a Qbox into an existing Z-Wave network, controller replication is automatically initiated after inclusion was successful. If the coqon Box is operated as inclusion controller, newly included devices are replicated automatically to the primary controller. Learn mode can only be started by the owner.
    For Inclusion into an existing Z-Wave network, start inclusion mode on the primary controller and follow the following steps in one of the frontends.

    Web-Browser
    1. Click the burger menu in the upper left corder of the screen.
    2. Choose “System”.
    3. Click the tile “Z-Wave”.
    4. Click on “Z-Wave Lernmodus” (learn mode).
    5. Start inclusion mode on the controller to perform inclusion
    6. The learn mode will be activated.

    iOS
    1. Select the Button „°°° Mehr“ (more) on the bottom of the screen.
    2. Scroll down to and select “Erweitert“ (extended) -> “Systemkonfiguration“ (system configuration) -> „Erweitert“ (extended).
    3. Start inclusion mode on the controller to perform inclusion
    4. Tap “Z-Wave Learn Mode starten” (enter learn mode).
    5. The learn mode will be activated.

    Android
    1. Open the menu via the upper left button or swipe from left to right over the screen.
    2. Select ""Einstellungen""(settings)
    3. Scroll down to ""System"" and select “Erweiterte Einstellungen“ (advanced settings)
    4. Start inclusion mode on the controller to perform inclusion
    5. Tap “Z-Wave Learn Mode starten” (enter learn mode).
    6. The learn mode will then be activated.

    Please note that this is a user manual coqon qbox from Neusta Next GmbH is provided as is and without warranty; all information contained herein is provided by the manufacturer or the certifying body. The information provided is for reference only and is not intended to be used as a substitute for professional advice. ZWaveProducts.com only warrants and is only able to support products purchased directly from us. If you have coqon qbox and have not purchased it from us, please contact the manufacturer directly with any further questions you may have.