nv Smart Home Security System (90-00021) manual for Z-Wave

The following is an overview of the user manual for the Z-Wave product nv Smart Home Security System (90-00021)from Piper. To view other Z-Wave products and manuals from Piper follow that link.

  1. Overview
  2. Security
  3. Features
  4. Installation instructions


Piper nv Smart Home Security System
SKU Code
Piper is a smart home security system with no required monthly fees that you control from your mobile device. It combines advanced video monitoring technology with valuable sensor information to immediately alert you of what’s going on while you’re away.
Version #
HW: 1 FW: 1.03 was the version certified
Certification #
Z-Wave Version


As a Z-Wave Plus certified product, nv Smart Home Security System supports Z-Wave S2 security. The following security modes are directly supported:


    Piper describes nv Smart Home Security System as having the following features:

    • Battery Quantity
    • Battery powered using AA batteries
    • Firmware updatable via a compatible Z-Wave gateway
    • Sensors
    • Color
    • FLiRS capable
    • Supports Network Wide Inclusion
    • Supports Z-Wave Explorer Frames
    • Supports Z-Wave SmartStart allowing you to setup the product simply by scanning its QR code via

    Installation instructions

    To exclude a Z-Wave device that has been included with Piper, go to the app's Settings from the Dashboard, select ""Z-Wave Accessories"", ""Remove"", then ""Start"". Press the button on the Z-Wave accessory you want to remove, and it will be excluded from Piper.

    The Smart Switch is used to control and automate lights and appliances through Piper with no installation required.

    Once you have finished setting up Piper, follow these instructions to add a Smart Switch to it:

    Plug the switch into an electrical outlet that is within 50 feet of where Piper is located.

    Plug your light or appliance into the switch and make sure that the light or appliance is turned on. You may have to press the button on the plug-in module once to get your light or appliance to turn on.

    On the Piper app dashboard, tap the “Settings” button in the top right

    Tap “Z-Wave Accessories”, “Add”, then “Start”

    Once you’re prompted to press the button on the Z-Wave device, press the button on the switch.

    Once Piper and smart switch have been included, give it a name (like “living room lamp”) and press save.

    The switch is now ready to work with Piper! It will now be visible in the security rules as an action and under the “Controls” page to automate it.

    Factory reset nv Smart Home Security System

    The Z-Wave network reset procedure performs a default factory reset on Piper’s Z-Wave controller component, which clears all user and Z- Wave network settings. A new Z-Wave network will be established. Afterwards, any previously existing Z-Wave devices must be reset and then added to the new network via the Piper app.
    The Reset Z-Wave option is located under Settings->Wireless Accessories->Advanced Options
    Please use this procedure only when the network primary controller is missing or otherwise inoperable.

    The Z-Wave learn mode procedure can be used to add Piper to any other existing Z-Wave network. Additionally, Piper can use the Z-Wave learn mode procedure to receive Z-Wave network information from another Z-Wave controller.
    To enter Z-Wave Learn Mode, navigate to the Wireless Accessories screen (Settings->Wireless Accessories). On the Wireless Accessories screen, tap “Advanced Options”. The resulting screen will display the option to “Add Piper to Z-Wave Network”. Tapping this button and following onscreen instructions, will allow the user to add Piper to an existing Z-Wave network. The same button applies for removing Piper from a Z-Wave network.

    Please note that this is a user manual nv Smart Home Security System from Piper is provided as is and without warranty; all information contained herein is provided by the manufacturer or the certifying body. The information provided is for reference only and is not intended to be used as a substitute for professional advice. ZWaveProducts.com only warrants and is only able to support products purchased directly from us. If you have nv Smart Home Security System and have not purchased it from us, please contact the manufacturer directly with any further questions you may have.