The following is an overview of the user manual for the Z-Wave product Sage (204063)from SAGE by Hughes. To view other Z-Wave products and manuals from SAGE by Hughes follow that link.
Overview
SAGE protects the heart of your life—your home—from intruders, enabling you to always monitor your home with a high level of security via cameras, motion sensors, and security alerts. SAGE makes your life easier with smart home devices that are easy to set up and manage. From lights and door locks to appliances and thermostats, SAGE provides convenience and piece of mind.
Key Features:
• TV Integration – enjoy convenient access and display of security and home automation controls and alerts while watching live TV
• Digital Security – Multiple levels of encryption protect you and your home from data security breaches, adding an extra layer of security to your home
• Self-Monitoring Security – Security devices and alerts allow you to easily monitor and manage your home’s security
• MyLocal911™ – Get instant emergency help from your local 911 dispatch, even if you’re far from home
• Custom Rules – Harness the power of rules by creating a variety of custom automation scenarios involving relationships across multiple devices
Security
As a Z-Wave Plus certified product, Sage supports Z-Wave S2 security. The following security modes are directly supported:
Features
SAGE by Hughes describes Sage as having the following features:
- FLiRS capable
- Supports Network Wide Inclusion
- Supports Z-Wave Explorer Frames
- Supports Z-Wave SmartStart allowing you to setup the product simply by scanning its QR code via
Installation instructions
• Enter the Advanced Z-Wave tile using the instructions at the top.
• To add a device, press the Add Other Device tile. Place the device in inclusion mode by using the device’s ZW Network button. (Refer to product documentation of the device for more details.). This will put the controller into inclusion mode.
• To cancel the inclusion process, simply press the Add Other Device tile again.
• You should see “Inclusion – Started” message in the message box. “Inclusion – Canceled” message is displayed if you cancel inclusion mode*.
• On successful inclusion of a device you will see an “Inclusion – Success” message.
• In case you see “Inclusion – Failed! Not_primary” message, ensure that the controller's status is primary. A secondary controller cannot include or exclude devices.
• A “rejoin: (number)” message denotes that the device you are trying to include is already a part of the network.
• After adding the device, it will be accessible through the appropriate device category in the HA main screen. E.g. if a light is included, it will be accessible through the ""Lights"" section of the HA main menu. You can also use the quick navigation buttons on the remote to go into the device list.
• Enter the Advanced Z-Wave tile using the instructions at the top.
• To remove a device, press the Remove Other Device tile. Place the device in exclusion mode by using the device’s ZW Network button. (Refer to product documentation of the device for more details.). This will put the controller into inclusion mode.
o To cancel the exclusion process, simply press the Remove Other Device tile again.
o You should see “Exclusion – Started” message in the message box. “Exclusion – Canceled” message is displayed if you cancel exclusion mode.
o On successful exclusion of a device you will see an “Exclusion – Success” message.
• In case you see “Exclusion – Failed! Not_primary” message, ensure that the controller's status is primary. A secondary controller cannot include or exclude devices.
• In case you see a “Device unpaired or in factory default state” message, the device you tried to exclude was not a part of the network or was factory reset.
• If the device cannot be excluded, first cancel exclusion mode*, then try controlling the device to ensure it can be controlled. If it cannot be controlled, use the Remove failed device option as explained below.
Factory reset Sage
Important: Perform this operation with care. Use the reset procedure only when the primary controller is missing or inoperable.
• To access the factory reset function, navigate to the Advanced Z-Wave tile.
• Press these buttons on the remote in sequence: <332211>.
• This will display hidden tiles in the tile list. Navigate to the Factory Reset tile.
• Select/Press the System Reset option to initiate a factory reset of the controller.
• A popup will be displayed to confirm your desire to reset.
• The factory reset (reset dongle) button is used to recover the controller from situations that cannot be recovered from by normal means.
• The factory reset button will:
• Reset the controller
• Obtain a new home ID if the old home ID was in the randomizing range
• Remove all devices from the network (devices will need to be factory reset if they were not excluded properly before the reset.)
• Designate the controller as the primary SUC/SIS controller
• The status of the controller, after a factory reset, will change to Primary: SUC/SIS.
• After performing the factory reset, the SAGE Home Automation controller will reboot.
• You will have to reset the remote and pair is once again. To reset the remote hold down the Lights and Back buttons together for 15 seconds.
• Enter the Advanced Z-Wave tile using the instructions at the top
• Prior to proceeding with Learn Mode ensure that there are no devices in the network.
• Pressing the ""Learn mode"" tile will put the controller into learn mode. You should see a “Learn mode – Started” message in the box.
• To cancel learn mode, simply press the Learn tile button again. You should see a “Learn mode canceled” message in the box.
• On successful completion of learn mode, a “Learn mode – Success” message is displayed
• Learn mode is used when the controller is to be included into another ZW network as a secondary controller or inclusion controller in the presence of a SUC/SIS. It inherits the including controller's network through replication of protocol data.
• The Home ID and controller status may change after learn mode is complete.
• Return to the Advanced Z-Wave tile to see if the status of the controller has changed. This may take a couple of minutes.
• Network information of the new primary controller is replicated to the included controller.
• This controller supports secure inclusion of the host controller into another ZW network.
• After regular inclusion has finished, there is a 10-second window during which secure inclusion is attempted.
• If the including controller does not support secure inclusion, the process will time out and the device list will be updated as before. Learn Mode can be cancelled during this time.
• If secure inclusion times out or is canceled by the user, the host controller is still part of the primary controller's network. Secure operations cannot be performed. Secure devices like locks cannot be included into the network at this point.
• Attempting to cancel Learn Mode during any other time window, produces undefined results.
• Learn mode is also used to exclude the controller from another network.
• Activate exclusion on the primary controller in the network and start learn mode on the host controller to exclude the host controller from the network.
• If the primary controller has activated controller shift, learn mode allows the host controller to accept primary control along with replication of protocol data.
Please note that this is a user manual Sage from SAGE by Hughes is provided as is and without warranty; all information contained herein is provided by the manufacturer or the certifying body. The information provided is for reference only and is not intended to be used as a substitute for professional advice. ZWaveProducts.com only warrants and is only able to support products purchased directly from us. If you have Sage and have not purchased it from us, please contact the manufacturer directly with any further questions you may have.