AI Home Gateway (NCP-HG100) manual for Z-Wave

The following is an overview of the user manual for the Z-Wave product AI Home Gateway (NCP-HG100)from SONY Mobile Communications inc.. To view other Z-Wave products and manuals from SONY follow that link.

  1. Overview
  2. Security
  3. Features
  4. Installation instructions


AI Home Gateway
SKU Code
The Gateway with functions of the smart home hub, the smart speaker and 4G router.
Version #
HW: 1 FW: 6.03:02.81 was the version certified
Certification #
Z-Wave Version


As a Z-Wave Plus certified product, AI Home Gateway supports Z-Wave S2 security. The following security modes are directly supported:

  • S2 Access Control
  • S2 Authenticated
  • S2 Unauthenticated


SONY describes AI Home Gateway as having the following features:

  • Sensors
  • Supported Notification Types
  • Color
  • FLiRS capable
  • Supports Network Wide Inclusion
  • Supports Z-Wave Explorer Frames
  • Supports Z-Wave SmartStart allowing you to setup the product simply by scanning its QR code via

Installation instructions

Select “Learn Mode Classic” or “Learn Mode NWI” in the Settings dialog

Select the inclusion button in our smart phone application.

Select the exclusion button in our smart phone application.

Factory reset AI Home Gateway

Push the reset button on the device.

If this controller is the primary controller for your network, resetting it will result in the nodes in your network being orphaned and it will be necessary after the reset to exclude and re-include all of the nodes in the network. If this controller is being used as a secondary controller in the network, use this procedure to reset this controller only in the event that the network primary controller is missing or otherwise inoperable.

Please note that this is a user manual AI Home Gateway from SONY Mobile Communications inc. is provided as is and without warranty; all information contained herein is provided by the manufacturer or the certifying body. The information provided is for reference only and is not intended to be used as a substitute for professional advice. only warrants and is only able to support products purchased directly from us. If you have AI Home Gateway and have not purchased it from us, please contact the manufacturer directly with any further questions you may have.