Trf-zw10 (TRF-ZW10) manual for Z-Wave

The following is an overview of the user manual for the Z-Wave product Trf-zw10 (TRF-ZW10)from Universal Remote Control, Inc.. To view other Z-Wave products and manuals from Universal Remote Control follow that link.

  1. Overview
  2. Security
  3. Features
  4. Installation instructions


SKU Code
The TRF-ZW10 is a Z-Wave™ controller that seamlessly integrate s into URC's premium control system "Total Control". The TRF-ZW10 utilizes the latest Z-Wave chipset (700 Series) to create a reliable, robust, and easy to use system. Combined with the URC Z-Wave lighting solution a user can scale from a few lights to whole house control with ease. Installation requires the URC Accelerator software. The TRF-ZW10 can be powered via a DC input or with Power Over Ethernet for a clean and easy installation.
Version #
HW: 1 FW: 7.15:07.15 was the version certified
Certification #
Z-Wave Version


As a Z-Wave Plus certified product, Trf-zw10 supports Z-Wave S2 security. The following security modes are directly supported:

  • S2 Access Control
  • S2 Authenticated
  • S2 Unauthenticated


Universal Remote Control describes Trf-zw10 as having the following features:

  • FLiRS capable
  • Supports Network Wide Inclusion
  • Supports Z-Wave Explorer Frames
  • Supports Z-Wave SmartStart allowing you to setup the product simply by scanning its QR code via

Installation instructions

SmartStart location

SmartStart QR code's location as follows: The TRF-ZW10’s DSK can be found on the bottom of the TRF-ZW10 and also on the bottom of the product packaging.

Learn Mode: Places the TRF-ZW10 into “learn mode” so a 3rd party
controller can include it. After Learn Mode is activated, the TRF's Learn
Mode DSK will be advertised in the application log. Enter it on the
including controller side.

Controller Replication: Controller Replication is the process of
updating network information from a primary controller to
secondary controllers, such as the node list and routing
information. These steps are usually not required unless you have a
multiple controllers on the network.
1. Start Add Mode on the primary controller.
2. Start Learn Mode on the secondary controller.
3. All Z-Wave network relevant information will be updated for
the secondary controller

SmartStart Provisioning List
The SmartStart provisioning list provides the status of all SmartStart devices that have been or are ready for inclusion. When excluding a SmartStart device, one must first remove the device from the provisioning list or it may automatically be added back to the network.

To access the provisioning list, perform the following:
1. Select Tools from the Devices tab.
2. Select SmartStart Inclusion.
3. Select the device to be removed from the provisioning list and click Delete Selected. Repeat this step for each device to be removed.
4. The device has been removed from the provisioning list and can now be excluded from the network. Select Close to exit the provisioning list.

Factory reset Trf-zw10

Resets the memory of the TRF-ZW10 to factory settings. All existing programming is erased. The gateway requires a download from the URC software in order to be programmed again.

If this controller is the primary controller for your network, resetting it will result in the nodes in your network being orphaned and it will be necessary after the reset to exclude and re-include all of the nodes in the network. If this controller is being used as a secondary controller in the network, use this procedure to reset this controller only in the event that the network primary controller is missing or otherwise inoperable.

To factory default the TRF-ZW10, turn the gateway over and locate the Reset button. Using a thin object, press and hold the button down for fifteen (15) seconds.

WARNING! Only use this button when instructed by URC’s Technical Support team

When a node needs to have its capabilities rediscovered, the node must be excluded and then re-included to the network for any new or changed capabilities to be recognized

TRF-ZW10 Programming - Including Devices
Including a device on the TRF-ZW10 enables the gateway and Total Control the ability to control and view the status of that device. Prior to including a Z-Wave device, assure that the device has not been included to
another gateway and that the device has been properly installed (if applicable).

If the Z-Wave device inclusion fails, try to exclude the device first (instructions on
page 36) and then attempt to include the device.

Perform the following steps to include a Z-Wave device:
1. Select Step 10: URC Subsystems.
2. Select the TRF-ZW10 sub-step.
3. Click on the Devices tab.
4. Select Include Node.
5. The New Device window displays, perform the following:
A. Name: Enter a custom label (Dining Room Lights) for the Z-Wave device,
this name is displayed on the user interface.
B. Room: Use the available drop-down menu to select an available room (i.e.
Dining Room) in the Total Control system. This Z-Wave device is available
for control within the interface of the selected room.
C. Select OK.
6. The Include a Node window displays indicating the TRF-ZW10 gateway is in
Inclusion Mode.
Locate the Include Device to Z-Wave Network button the physical Z-Wave
device and press it to begin the inclusion process.
7. If supported, the Security 2 Accept window displays. This message only
displays if the Z-Wave device supports S2 Security.
Below are the types of S2 authentications that are supported:
• S2 Unauthenticated: Does not require a pin code.
• S2 Authenticated: A pin code is required; however, if one is not
provided the gateway includes the device as if it were S2
• S2 Controlled: Requires a pin code and if one is not provided the
device does not get included.
Click Yes to configure the device using S2 and enter the security code in the
next window that displays.
The DSK security code determines if the device is S2 Authenticated
or Controlled.
8. Wait till the inclusion process completes. Once done, select Close.
9. Repeat these steps for each Z-Wave device that needs to be included.

SmartStart installation

SmartStart Inclusion
SmartStart enabled products can be added into a Z-Wave network by entering the DSK labeled on the product. No further action is required and the SmartStart product will be added automatically within 10 minutes of being switched on in the network’s vicinity.

This requires a SmartStart compatible Z-Wave device, follow the steps below:
1. Select Step 10: URC Subsystems.
2. Select the TRF-ZW10 sub-step.
3. Click on the Devices tab.
4. Click on Refresh Node Info. This tells Accelerator to connect to the TRF-ZW10 and request all available node information.
5. Select Tools. The Gateway Tools window is displayed.
5. Click on SmartStart Inclusion.
6. Select Include New Z-Wave Device. The New Device window is displayed.

URC software does NOT support
the use of QR code scanning for
SmartStart inclusion. The full DSK
must be used.

7. Perform the following:
A. Provide the SmartStart device with a custom name, this label is how the device displays on any URC interface.
B. Using the available drop-down menu, select the Room where the SmartStart device should be placed. Generally, this is where the device is physically located.
C. Select OK.
8. The Enter the DSK window appears, enter the unique DSK value that is physically found on the SmartStart device and click Apply. The devices have been added to the SmartStart Provisioning List. After a device DSK has been entered, the device can be powered up in order to be automatically included by the TRF.

The TRF-ZW10’s DSK can be found on the bottom of the TRF-ZW10 and also on the bottom of the product packaging.

TRF-ZW10 Programming - Excluding Devices

Excluding a device permanently removes it from the TRF-ZW10. Once a device has been excluded from the gateway, it needs to be re-included in order for the TRF-ZW10 to control it again. In some circumstances, the Z-Wave device must first be excluded prior to being included on the TRF-ZW10.

Perform the following steps to exclude a Z-Wave device:
1. Select Step 10: URC Subsystems.
2. Select the TRF-ZW10 sub-step.
3. Click on the Devices tab.
4. Select Exclude Node.
When a node needs to have its capabilities rediscovered, the node must be excluded and then re-included to the network for any new or changed capabilities to be recognized.
5. View the Exclude a Node window. This screen informs the programmer when the TRF-ZW10 has entered Exclusion mode.
6. Enable “Exclude Mode” for the device you want to exclude. Each device has its own method entering “Exclude Mode”, so please consult the owner’s manual for each device to be excluded. For excluding SmartStart devices, it is recommended to remove the node from the Provisioning List before removing it from the network, otherwise it may be added back to the network automatically by SmartStart. To remove or edit the SmartStart Provisioning List, refer to page 36.

Please note that this is a user manual Trf-zw10 from Universal Remote Control, Inc. is provided as is and without warranty; all information contained herein is provided by the manufacturer or the certifying body. The information provided is for reference only and is not intended to be used as a substitute for professional advice. only warrants and is only able to support products purchased directly from us. If you have Trf-zw10 and have not purchased it from us, please contact the manufacturer directly with any further questions you may have.