Hub 2 (PWHUB-WH02) manual for Z-Wave

The following is an overview of the user manual for the Z-Wave product Hub 2 (PWHUB-WH02)from Wink. To view other Z-Wave products and manuals from Wink follow that link.

  1. Overview
  2. Security
  3. Features
  4. Installation instructions

Overview

Name
Wink Hub 2
SKU Code
PWHUB-WH02
Description
The Wink HUB 2 allows you to easily manage your suite of smart home products while the Wink app gives you the comfort of knowing your home is safe wherever you are. Living in the future has never been so easy. The Wink hub allows your diverse collection of smart products to speak the same wireless language, so you can easily control them -- and customize their interactions-- from the Wink app on your mobile device
By connecting products to the Wink app with the Hub, you can:
• Control lights, locks, and more from anywhere in the world
• Receive text or email alerts when loved ones return home
• Program smart devices to operate based on your schedule
Version #
HW: 1 FW: 1.02:03.05 was the version certified
Certification #
ZC10-17035513
Certified
2017-03-28T22:11:17.768125
Z-Wave Version
6.61.00

Security

As a Z-Wave Plus certified product, Hub 2 supports Z-Wave S2 security. The following security modes are directly supported:

    Features

    Wink describes Hub 2 as having the following features:

    • Gateway Has Preferred Partners
    • Supported Notification Types
    • Sensors
    • FLiRS capable
    • Supports Network Wide Inclusion
    • Supports Z-Wave Explorer Frames
    • Supports Z-Wave SmartStart allowing you to setup the product simply by scanning its QR code via

    Installation instructions

    Excluding a product from the Wink HUB 2 is done using the Wink mobile app (iOS or Android). After including a device it will show up in the controllable products list. Navigating to the device settings will expose a ""Remove"" button that is used to begin the exclusion sequence. Depending on the device the remove button may launch step by step instructions explaining how to exclude the device. At the appropriate point in the sequence, the app will also place the HUB into exclusion mode.

    An alternate option is to use the Z-Wave Controls interface located under the HUB's settings menu. Within the Z-Wave Controls interface is a ""Exclusion Mode"" button which will manually place the HUB into exclusion mode.

    Including a product into the Wink HUB 2 is done using the Wink mobile app (iOS or Android). After installing the app and creating an account, the app allows you to select from a list of Wink compatible products. Among these products User's can find Wink specific and generic Z-Wave devices. After selecting a device the Wink app will provide step by step instructions explaining how to include the device. At the appropriate point in the sequence, the app will also place the HUB into inclusion mode.

    An alternate option is to use the Z-Wave Controls interface located under the HUB's settings menu. Within the Z-Wave Controls interface is a ""Inclusion Mode"" button which will manually place the HUB into inclusion mode.

    The HUB is placed into learn mode using the Z-Wave Controls interface located under the HUB's settings menu. Within the Z-Wave Controls interface is a ""Learning Mode"" button which will manually place the HUB into learn mode.

    Factory reset Hub 2

    The HUB does not have a master factory reset function that will reset all radios. However, it does support a reset for Z-Wave products. The HUBs Z-Wave controller is reset using the Z-Wave Controls interface located under the HUB's settings menu. Within the Z-Wave Controls interface is a ""Reset Z-Wave"" button which will remove all nodes and reset the Z-Wave radio.

    If this controller is the primary controller for your network, resetting it will result in the nodes in your network being orphaned and it will be necessary after the reset to exclude and re-include all of the nodes in the network. If this controller is being used as a secondary controller in the network, use this procedure to reset this controller only in the event that the network primary controller is missing or otherwise inoperable.

    Please note that this is a user manual Hub 2 from Wink is provided as is and without warranty; all information contained herein is provided by the manufacturer or the certifying body. The information provided is for reference only and is not intended to be used as a substitute for professional advice. ZWaveProducts.com only warrants and is only able to support products purchased directly from us. If you have Hub 2 and have not purchased it from us, please contact the manufacturer directly with any further questions you may have.