Contact Sensor v2 EU (Contact Sensor v2 EU) manual for Z-Wave

The following is an overview of the user manual for the Z-Wave product Contact Sensor v2 EU (Contact Sensor v2 EU)from Ring. To view other Z-Wave products and manuals from Ring follow that link.

  1. Overview
  2. Security
  3. Features
  4. Installation instructions


Contact Sensor v2 EU
SKU Code
Contact Sensor v2 EU
Ring Alarm Contact Sensor is a wireless sensor for the Ring Alarm system which provides users the ability to know when a door or window is open or closed. After installing the sensor on a door or window and setting up the sensor in the Ring app, monitor and receive notifications when the door or window opens or closes. The Ring Alarm Base Station is required to enable Contact Sensor features and functions within the Ring app.
Version #
HW: 1 FW: 1.10 was the version certified
Certification #
Z-Wave Version


As a Z-Wave Plus certified product, Contact Sensor v2 EU supports Z-Wave S2 security. The following security modes are directly supported:

  • S2 Authenticated
  • S2 Unauthenticated


Ring describes Contact Sensor v2 EU as having the following features:

  • FLiRS capable
  • Supports Network Wide Inclusion
  • Supports Z-Wave Explorer Frames
  • Supports Z-Wave SmartStart allowing you to setup the product simply by scanning its QR code via

Installation instructions

SmartStart location

SmartStart QR code's location as follows: The 5-digit DSK pin found on the package of the Ring Alarm Contact Sensor or the 5-digit DSK pin found under the QR code on the device.

After powering on the device, press and hold the button on the front of the device for ~3 seconds. Release the button and the device will enter Classic inclusion mode which implements both classic inclusion with a Node Information Frame, and Network Wide Inclusion. During Classic Inclusion mode, the green LED will blink three times followed by a brief pause, repeatedly. When Classic inclusion times-out, the device will blink alternating red and green a few times.

Exclusion Instructions:
1. Initiate remove “Ring Alarm Contact Sensor” flow in the Ring Alarm mobile application – Select the settings icon from device details page and choose “Remove Device” to remove the device. This will place the controller into Remove or “Z-Wave Exclusion” mode.
2. With the controller in Remove (Z-Wave Exclusion) mode, use a paper clip or similar object and tap the pinhole button. The device’s red LED turns on solid to indicate the device was removed from the network.

The sensor will wake up every so often to send a Wake-Up Notification to allow the life line master node controller that the sensor is now available for any queued messages that the controller may have for the sensor. The time between Wake-Up Notifications can be configured with the Wake-Up Notification command class according to the following configurable values:

• Min Value 1 hr
• Max Value 24 hr
• Default Value 12 hours (12 * 60 * 60 seconds)
• Wake Up Interval Step Seconds 1 hour (3600 seconds)

Factory reset Contact Sensor v2 EU

Factory Default Instructions
1. To restore Ring Alarm Contact Sensor to factory default settings, locate the pinhole reset button on the device. This is found inside the battery compartment on the back of the device after removing the back bracket.
2. Using a paperclip or similar object, insert it into the pinhole, press and hold the button down for 10 seconds.
3. The device will rapidly blink green continuously for 10 seconds. After about 10 seconds, when the green blinking stops, release the button. The red LED will turn on solid to indicate the device was removed from the network.

Note: Use this procedure only in the event that the network primary controller is missing or otherwise inoperable.

Please note that this is a user manual Contact Sensor v2 EU from Ring is provided as is and without warranty; all information contained herein is provided by the manufacturer or the certifying body. The information provided is for reference only and is not intended to be used as a substitute for professional advice. only warrants and is only able to support products purchased directly from us. If you have Contact Sensor v2 EU and have not purchased it from us, please contact the manufacturer directly with any further questions you may have.