Keypad EU (4AK1E9-0EU0) manual for Z-Wave

The following is an overview of the user manual for the Z-Wave product Keypad EU (4AK1E9-0EU0)from Ring. To view other Z-Wave products and manuals from Ring follow that link.

  1. Overview
  2. Security
  3. Features
  4. Installation instructions


Ring Keypad EU
SKU Code
Ring Alarm features a Z-Wave keypad, will act as an arming station for the Ring Alarm system. In addition to smartphone and web apps, the keypad provides users with an alternative interface for their alarm system. The keypad allows the user to arm and disarm their system, view system status and receive visual and audio feedback regarding system status and events. Designed for convenience, the keypad can be mounted on the wall or left on a tabletop. Additionally, a rechargeable battery and AC power option provide users with the flexibility to use the keypad in ways which work best for each individual. This keypad gives users a home arming station without having to worry about wiring, picking the right location, complicated hardware installation or making modifications to their homes.

The keypad will include an interactive button interface, an informational display, a speaker, various LED lights, wall mount option, battery power, AC power option, and additional features to extend control of the Ring Protect system beyond the user’s mobile device and web applications. The keypad is intended to be used as a “dumb” terminal and will be non-programmable for end users.
Version #
HW: 4 FW: 1.06:01.05 was the version certified
Certification #
Z-Wave Version


As a Z-Wave Plus certified product, Keypad EU supports Z-Wave S2 security. The following security modes are directly supported:

  • S2 Access Control


Ring describes Keypad EU as having the following features:

  • Firmware updatable via a compatible Z-Wave gateway
  • Color
  • FLiRS capable
  • Supports Network Wide Inclusion
  • Supports Z-Wave Explorer Frames
  • Supports Z-Wave SmartStart allowing you to setup the product simply by scanning its QR code via

Installation instructions

SmartStart location

SmartStart QR code's location as follows: When prompted for the QR Code or PIN, you can find them on the back of the Keypad, or on the box, or on a card inside the box.

Exclusion Instructions:
1. Initiate remove keypad flow in the Ring Alarm mobile application – Select the settings icon from device details page and choose “Remove Device”
2. Press and hold “1” key for three seconds
3. When the exclusion process is complete, the LED on the keypad will be solid blue, then go out
4. Test the Keypad. Any button presses would not beep

Doesn't apply to this device - Wake up is not supported

Factory reset Keypad EU

Factory Default Instructions
1. Press and hold “5” key and using a pointed end of a paperclip, gently press and release reset button via the reset pinhole found at the back of the keypad
2. Red network LED at the top left-hand corner will start to blink rapidly
3. Wait for the red LED to stop blinking then release the “5” key

Use this procedure only in the event that the network primary controller is missing or otherwise inoperable.

Classic Inclusion Steps:
1. Initiate add keypad flow in the Ring Alarm mobile application – Follow the guided add flow instructions provided in the application
2. Select add manually and enter the 5 digit DSK pin found on the package of the keypad or the QR code found on the back of the keypad
3. Plugin the keypad to line power
4. Press and hold “1” key for three seconds
5. When the inclusion process is complete, the LED on the keypad will be solid blue, then go out.
6. Test the Keypad. Any button presses would beep

Please note that this is a user manual Keypad EU from Ring is provided as is and without warranty; all information contained herein is provided by the manufacturer or the certifying body. The information provided is for reference only and is not intended to be used as a substitute for professional advice. only warrants and is only able to support products purchased directly from us. If you have Keypad EU and have not purchased it from us, please contact the manufacturer directly with any further questions you may have.