Z-Wave Plus On/Off Toggle Switch (ZEN23) manual for Z-Wave

The following is an overview of the user manual for the Z-Wave product Z-Wave Plus On/Off Toggle Switch (ZEN23)from Zooz. To view other Z-Wave products and manuals from Zooz follow that link.

  1. Overview
  2. Security
  3. Features
  4. Installation instructions


Zooz Z-Wave Plus On/Off Toggle Switch
SKU Code
- Manual or remote on/off control from your mobile device or computer (when included to a Z-Wave gateway controller)
- Z-Wave Plus with improved 500 chip for faster and safer wireless communication
- Works with LED, CFL, and incandescent bulbs (minimum 15Watts on load required)
- Based on simple and universal binary switch command class - supported by most Z-Wave controllers
- May be associated and grouped with other Z-Wave devices for advanced home automation
- Built-in Z-Wave signal repeater for a stronger and more reliable network

Model Number: ZEN23
Z-Wave Signal Frequency: 908.42 MHz
Power: 120 VAC, 60 Hz
Maximum Loads: 960W Incandescent, 1800W (15A) Resistive, ½ HP Motor
Minimum Load: 15W for LED and CFL bulbs
Range: Up to 100 feet line of sight
Operating Temperature: 32-104° F (0-40° C)
Installation and Use: Indoor only
Version #
HW: 1 FW: 20.16 was the version certified
Certification #
Z-Wave Version


As a Z-Wave Plus certified product, Z-Wave Plus On/Off Toggle Switch supports Z-Wave S2 security. The following security modes are directly supported:


    Zooz describes Z-Wave Plus On/Off Toggle Switch as having the following features:

    • Switch Load Capacity Current
    • Color
    • Electric Load Type
    • Neutral Wire Required
    • Switch Type
    • Switch Load Capacity Watts
    • FLiRS capable
    • Supports Network Wide Inclusion
    • Supports Z-Wave Explorer Frames
    • Supports Z-Wave SmartStart allowing you to setup the product simply by scanning its QR code via

    Installation instructions

    1. Bring your Z-Wave gateway hub or controller within direct range of the switch
    2. Put your Z-Wave controller in exclusion mode
    3. Toggle the switch up and down quickly 3 times to complete the exclusion process
    4. The device should disappear from your controller's device list

    Please repeat the process following all steps carefully if the first attempt is unsuccessful

    1. Bring your Z-Wave gateway hub or controller within direct range of the switch
    2. Put your Z-Wave controller in inclusion mode
    3. Toggle the switch up and down quickly 3 times to finalize the inclusion process
    4. A new on/off device should appear on your controller's device list

    Troubleshooting Tips:
    If you are unable to include the Toggle Switch to your controller, please try one of the following:
    - Bring the controller closer to your Z-Wave switch or use a hand-held secondary controller for inclusion
    - Toggle your Z-Wave switch quicker 4 or 5 times once you put the controller in the inclusion mode to ensure the command has gone through
    - Put your controller in the EXCLUSION mode and toggle the switch quickly 3 times, then try adding it to your network again

    Factory reset Z-Wave Plus On/Off Toggle Switch

    The Toggle Switch will be reset to factory defaults only by exclusion using a Z-Wave controller. You may use any certified Z-Wave controller to exclude and reset the switch. This device may not be reset manually when the network’s primary controller is missing or otherwise inoperable. NOTE: All previously recorded activity and custom settings will be erased from the device’s memory.

    Please note that this is a user manual Z-Wave Plus On/Off Toggle Switch from Zooz is provided as is and without warranty; all information contained herein is provided by the manufacturer or the certifying body. The information provided is for reference only and is not intended to be used as a substitute for professional advice. ZWaveProducts.com only warrants and is only able to support products purchased directly from us. If you have Z-Wave Plus On/Off Toggle Switch and have not purchased it from us, please contact the manufacturer directly with any further questions you may have.